Growth and transform Frescoplay Solutions

1. Growth & Transformation is intended for
(a) Customer
(b) TCS
(c) Both TCS & Customer
(d) All the options are correct

Ans) A

2.G&T tagging of an opportunity happens in:
(a) Project Workbench 
(b) Project Commercial Management System     
(c) Contract Management System
(d) Customer Relationship Management System

Ans) D


1.G&T Framework consists of: 
(a) 4 Value Themes     
(b) 48 Capabilities 
(c) 8 Functional Areas 
(d) 3 Governance Levels

Ans) A,B and D

2.Which one of the following Value Themes does the Capability 'Proof of Value demonstration' belong to?    
(a) Value Discovery 
(b) Value Proposition
(c) Value Delivery
(d) Value Articulation

Ans) A


1.G&T Guild Charter involves:
(a) Facilitation of G&T engagements
(b) Building organization-level repository of G&T assets
(c) Development of people capability on G&T
(d)  Formation of G&T workgroups

Ans) B and C

2.Guild is best defined as a: 
(a) Center of Excellence 
(b) Team of Domain Consultants 
(c) Subject Matter Experts Pool 
(d) Community of Practitioners

Ans) D

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1.Which of the following is/are example(s) of 'Growth play driven by thought leadership'?

(a) Radical business model transformation  
(b) Define roadmap, position TCS’ IP/assets
(c) Influence customer’s core business 
(d) Drive growth & efficiency related transformation  

Ans) A and C

2.Which of the following is an example of Changing Operating Model?
(a) Enterprise Transformation
(b) Management Transformation
(c) IT Transformation
(d) Business Process Transformation

Ans) A 

3.Which one of the following is not a Value Theme?
(a) Value Articulation
(b) Value Commitment
(c) Value Delivery
(d) Value Discovery 

Ans) B

4.Each G&T capability is listed under which of the following?
(a) One Business Group  
(b) One Value Theme  
(c) One Functional Area    
(d) One Governance Layer

Ans) B and C

5.G&T Guild consists of:
(a) Functional Communities  
(b) Governance Leads
(c) Program Team
(d) Steering Committee

Ans) A,B and C

6. The mentors of each of the functional communities are typically:
(a) Members of the Steerco
(b) BG Heads  
(c) Client CXOs
(d) Unit G&T Leaders

Ans) A

7.Which one of these programs is directly focused on G&T capability development? 
(a) Wings 1
(b) Wings 2
(c) Wings 3
(d) All the options are correct

Ans) C

8)Which one of the following does the G&T Guild portal not contain?
(a) List of all G&T engagements
(b) List of all G&T Guild members
(c) List of all Capabilities as per G&T Framework
(d) Capability Execution handbook

Ans) A


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1)What do you think Pat did next?
(a)He created a report on the relationship they had and shared it with the key customer stakeholders to reinforce the TCS partnership and commitment.
(b)He went ahead and fixed a meeting to make a pitch for the new business.
(c)He started working on a plan to build a pitch.
(d)He decided to wait till the customer reached out to him for more inputs.

Ans) C

2) The research regarding a customer includes:
(a) Secondary/published data
(b) Primary information gathered through networking and connects
(c) Both (a) and (b)
(d) Neither (a) nor (b)

Ans) C

3)Existing customers are unlikely to have G&T opportunities, hence we should focus primarily on new customers. 
(a) True
(b) False

Ans) B

4) Architecting a solution for an identified potential business problem, includes:
(a) Building a strong technology architecture
(b) Designing a solution blueprint
(c) Involving Ecosystem partners
(d) A combination of two or more of the above

Ans) D

5)Identifying potential skill, capability and competency requirements, is part of the role of the Solution Lead.
(a) True
(b) False

Ans) A

6)Which among the following would be best suited to onboarding partners from the ecosystem during the shaping of the problem statement?
(a) ATU
(b) COIN™
(c) Unit CTO
(d) Innovation Champions/Evangelists

Ans) A,B,C and D

7)Consultative Selling refers to:
(a) A sales technique
(b) A consulting approach
(c) A combination of (a) and (b)
(d) None of the above

Ans) C

8) Which of the following units/teams are directly involved in providing market research data to accounts and units based on specific requests?
(a) Ultimatix
(b) Industry Advisory Groups
(c)  Corporate Market Research Team
(d) IRC

Ans) B,C and D

9)The Consultative Selling process starts when: 
(a) A new customer is identified
(b) A problem area is identified for an existing customer
(c) A problem area is identified for a new customer
(d) An RFP is released by a customer

Ans) B and C

10)The Three Horizons of Purpose-led Growth are:
(a) Build digital core
(b) Drive growth & transformation
(c) Transform and Grow around Purpose-led Ecosystem
(d) Innovate business models

Ans) A,C and D

11)Our brand positioning focusses on:
(a) Partnering customers over the long term
(b) Leveraging its contextual knowledge
(c) Ensuring high quality product & services
(d) Investments in research and innovation technology

Ans) A,B and D

11) TCS PacePort™ is:
(a) A Product
(b) A Platform
(c) An Innovation Hub
(d) None of the above

Ans) C

12)A solution delivery roadmap typically consists of:
(a) Milestones
(b) Deliverables
(c) Dependencies
(d) Cost

Ans) A,B and C

13)In a G&T engagement, which of the following are potential business values to the customer? 
(a) Revenue growth
(b) Productivity increase
(c) Reduction in service requests
(d) Increase in customer base

Ans) A,B and D

14) To commit business value to the customer in the 'Value Proposition' cycle, which of the following should we consider?
(a) Customer’s past performance
(b) Market trend
(c) TCS financial performance
(d) Industry benchmark data


Ans) A,B and D


15) In a G&T engagement, the preferred contracting approach is: 
(a) Input-based contracting
(b) Output-based contracting
(c) Outcome-based contracting
(d) All of the above

Ans) C

16)Enterprise system for managing contract review workflow is:
(a) COGS
(b) CRS
(c) CMS
(d) CFM

Ans) B

17)What are the key constructs of a G&T 'Value Proposition' objective? 
(a) Integrating the right set of products and capabilities in the solution
(b) Committing expected business value to the customer
(c) Governing implementation of the proposed solution
(d) Arriving at a win-win contractual agreement with customer

Ans) A,B and D

18)You are a Client Partner working on a proposal for an engagement where customer expects a 5% increase in their overall sales after the completion of the engagement. What will be your value commitment? 
(a) 5% increase in overall sales
(b)  IT KPI closely related to Business Outcome KPI
(c) Depends on TCS scope of work and ownership
(d) None of the above

Ans) C

19)In a G&T engagement, the focus is on:
(a) Delivering business value
(b) Excelling in customer mindshare
(c) Both (a) and (b)
(d) Neither (a) nor (b)

Ans) C

20)Which of the following information is relevant at the start of a G&T engagement?
(a) Delivery, legal, and financial commitments as per the contract
(b) IP, Information Security, and Data Privacy related clauses and obligations in the contract
(c) Engagement Team Profile and Skills Gap
(d) All of the above

Ans) D

21) A G&T engagement provides an opportunity for the creation of IP. This statement is:
(a) Always true
(b) Most often true
(c) Always false
(d) Most often false

Ans) B

22)While discussing the onboarding of partners in a G&T engagement, we highlighted some terms. What were they?
(a) PacePort™
(b) COINage
(c) SpacePort
(d) COIN™

Ans)  A and D

23)During the ‘Value Delivery’ cycle of a G&T engagement, one customer stakeholder proposes a change in value commitment. As Program Head, what will be your stand?
(a) Analyze the cost-benefit, discuss with the customer and reach a mutually agreed decision
(b) Accept the proposal
(c) Accept the proposal, but mention its effect on schedule and cost
(d) Not to consider this proposal as it will affect schedule and cost

Ans)  A

24)The key discussion points during customer communication in a G&T engagement include:
(a) Delivery progress and its alignment to business value commitments
(b) Any change in business or engagement priority
(c) TCS’s points-of-view in the context of engagement 

Ans)  A,B and C

25)Why does the ‘Value Delivery' cycle in a G&T engagement need to adopt ‘Perpetual Transformation’?
(a) To ensure the relevance of business value commitments
(b) To capture the changes in business priorities and factor the same into solution design
(c) To drive perpetual improvements
(d) To develop contextual stories

Ans)  A,B and C

26) What are the key constructs of a G&T ‘Value Delivery’ objective?
(a) Excelling in customer mindshare
(b) Delivering business value
(c) Delivering an innovative solution
(d) Aligning to contractual commitments

Ans)  A,B,C and D

27)Why is engagement-specific upskilling a necessity? 
(a) To make the customer happy
(b) To fulfil contractual commitment
(c) To address the skill gaps as per engagement’s skill requirements
(d) To comply with the requirement from TCS Talent Development team

Ans)  C

28)A typical G&T engagement in a 'Value Delivery' cycle requires strategy and execution practices to manage multi-services program, IP & Design-led development and partner ecosystem. 

Is this statement true or false?
(a) True
(b) Partially true
(c) False
(d) We cannot say

Ans)  A

29)In a G&T engagement, to continuously improve TCS’s brand positioning in the market, the team should focus on:
(a) Managing customer testimonies
(b) Managing acquired knowledge
(c) Both (a) and (b)
(d) Neither (a) nor (b)

Ans)  C

30)Which among these are important reusable assets, generated by a G&T engagement?
(a) Process assets (plans, templates, checklists); Dos and Don’ts, lessons learnt, best practices
(b) TCS’s IP Assets used or created
(c) Contextual masters groomed and recognized, during the engagement
(d) All the above options are correct

Ans)  D

31)What are the points we need to highlight in a G&T Success Story?
(a) The problem that we identified and solved for the customer
(b) The innovative solution that we created or used, to deliver the committed benefits
(c) Customer appreciation, clearly articulating how TCS has been an effective G&T partner for them
(d) All the above the options are correct

Ans)  D

32)You have completed an engagement. You want to publish the engagement case study as a G&T engagement. What do you need to ensure?
(a) The customer can be cited for reference
(b) The customer has agreed that this is a G&T engagement and has realized the expected benefits
(c) The customer does not think it is a G&T engagement, but it fits TCS’s definition of G&T
(d) All the above options are correct

Ans)  A and B

33)What are the channels that can be used to amplify G&T stories?
(a) Press Releases
(b) Television Ads
(c) Social Media 
(d) All the above options are correct

Ans)  D

34)In TCS, the experts who helped solve a specific problem for the customer, resulting in benefits for customer’s business, are identified as:  
(a) Solution Ninjas
(b) Agile Ninjas
(c) Contextual Masters
(d) Innovation Champions

Ans)  C

35)Which of the following amplification strategies can ensure top-of-the-mind recall and recognition of TCS Capabilities in the G&T space?
(a) Regularly publishing comparison charts of TCS’s competencies and those of the competition
(b) Releasing advertisements that highlight TCS’s large workforce and annual revenues
(c) Amplifying successful G&T stories, accompanied by customer testimonials explicitly highlighting the benefits delivered by TCS
(d) Showcasing third party reports, such as, by leading analysts/surveys, that project TCS as a capable G&T partner

Ans)  C  and D

36)Which of the following are outcomes of Value Articulation in a G&T Engagement Cycle? 
(a) Multi-services program management, Ideation for perpetual improvements, COIN™ partner/PacePort™ involvement
(b) Solution envisioning, Competency programs for G&T team, Partner connect to leverage ecosystem
(c) G&T story amplification, Solution productization, Showcasing gained expertise
(d) Bundling of products/capabilities, Contract negotiation, Delivery commitment review

Ans)  C 

37)How can we convince the customer to recognize us as a G&T Partner in their testimonials?
(a) By ensuring that the customer is treated to regular lunch parties
(b) By regularly demonstrating to the customer how each engagement milestone has delivered the expected benefits and customer concurring
(c) By ensuring quarterly senior executive governance meetings
(d) By promoting the customer in various forums

Ans)  B